Haven for Hope is really two separate homeless shelters, despite all the
programs being housed on the same property. The main division is
between the Prospects Courtyard (Hereafter refereed to as PCY because
that is what everyone calls it) and the "Transformation Campus", which
is generally called simply Members Side. PCY is more akin to what most
would expect from a typical homeless shelter. The concept behind PCY is
that anyone, in any condition, from any location around the world, can
show up at PCY and get 3 meals a day as well as a place to sleep,
(almost) no questions asked. Members side is for people whom have
qualified for one of the various programs available and is designed to
give an individual the tools needed to get a place of their own and
never become homeless again. I lived in PCY for about 10 rather hellish
weeks, and have lived in Members Side since mid December. I will
describe each separately.
PCY is.....hard to describe. It is a place to go to get off the streets,
and is marginally better than living on the streets. (However, it is
not unheard of for people to use PCY for meals/some of the services and
sleep elsewhere). Again, the whole idea of PCY is that anyone in any
condition can show up without a shred of documentation and receive food
and a place to sleep. They will not turn anyone away. PCY is one of the
few homeless shelters in America where it is permitted to be under the
influence of drugs/alcohol. As long as you aren't causing a disturbance,
the guards and staff won't bother you. However, drugs/alcohol
themselves are absolutely not tolerated inside of PCY. As a result of
this policy, you get alot of people with serious addictions living in
PCY. You also get alot of people with serious mental illness living in
PCY.
Living in PCY is rough. Some it is by design, some of it is by
necessity, and some of it is because of the nature of the community it
attracts. PCY provides 3 meals a day and occasionally an afternoon
snack. The meals however, tend to be on the small side, and by the time
you receive them, cold. PCY also provides a place to sleep, however the
sleeping arrangements are a bit unorthodox. Each evening thick foam mats
are passed out and the bulk of the residents sleep outside, on
concrete. (PCY is almost entirely concrete, there is no grass anywhere.)
Residents with a medical reason sleep inside, but also on mats on
concrete. The mats themselves aren't too bad actually, all things
considered they are high quality and reasonably comfortable. That is, if
you are in reasonable physical health. Secondary "medical mats" are
issued to those who need them.
There are a variety of services to residents of PCY that aren't housed
directly in PCY but around the block near the entrance to Member Side.
There is a medical clinic nearby where you can get a medical checkup,
have prescriptions prescribed and filled, and get things like basic
blood work done. The clinic is done on a scale relative to your income,
so totally free of charge for those like me who have no income at all,
or very cheap for those with some form of income. There is a warehouse
full of donated clothing. Once every two months a resident of PCY may go
to the warehouse and pick out two full outfits (2 pairs of socks, 2
shirts, 2 pants, a belt, a hat, a pair of shoes, etc) There is a dental
clinic where a resident of PCY may have one service performed free of
charge, and an Eyecare clinic with a similar arrangement. Each resident
of PCY is also assigned a caseworker whom has a variety of resources
available to them to help you get back on your feet. Each resident of
PCY can also receive free weekly (or sometimes twice a week) counseling
sessions through a program that connects residents with student interns
from the nearby UTSA. There are also a number of programs available to
help people with addiction/mental health issues, but I'm really only
familiar with the mental health programs.
As far as what life inside of PCY is like, its rough. There is no sugar
coating it. Security is heavy, and for good
reason.You have to pass through a metal detector every time you
enter and your bags will be searched. This is because fights are very, very common in PCY. Most are
just verbal shouting matches, but many often escalate into physical
confrontations. When you are in PCY you are distinctly aware that you are surrounded by people who will not hesitate to strike you given the slightest provocation. Despite the fact that the guards usually break these up
within thirty seconds, they are a near daily part of the environment.
(One thing I want to note here is that I have often been impressed with
the restraint shown by the guards when they are subduing someone.) There
is also every shade of mental illness imaginable, from people who just
want to talk about conspiracy theories to people who are literally
arguing with invisible demons.
Getting anything done in PCY is often frustrating and time consuming.
You aren't permitted to have any form of medication in your possession,
so you have to turn it in at the guard shack. Three times a day the
medical area opens up to distribute meds, with guards watching you to
make sure you aren't pocketing any of your own pills. It typically takes
a half hour to get through the line for every meal. The restrooms and
showers have only the barest considerations for privacy, and despite
being literally pressure washed three times a day, are often pretty
disgusting. Getting your laundry done is an all day affair. Laundry
service starts at 8:00am, but the list for getting your laundry done
opens up at 4:00 am, and is usually full by 6:00 am. So if you want to
get laundry done, you wake up real early to get on the list, and then
hang around all day waiting for your name to get called. It eats up a
day unless you are one of the very first on the list. On the whole its a
depressing place, and living there can eat at you.
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